Help
Support
We’re a small team and read every message. Email support@inningwise.com with your organization name and what you were trying to do, and we’ll get back to you.
How do I sign in?
Open Account, enter your email and we send a one-time code. There is no password. If the code does not arrive, check spam and request another after a minute.
How do I join my team?
Use the invitation email or the join link your coach shared. Sign in with the same email the invitation was sent to. A join link creates a request that a coach or organization manager approves.
I’m a coach. How do I start?
Create a coach account from Account, name your organization and first team, then add your roster and prepare a game from Today.
Can parents score or follow a game?
Yes, if the team allows it. Signed-in parents on the team can follow live, and coaches can share a read-only dugout display or a temporary scoring link for a single game.
How do I change notifications?
Team email notices are set per team on the coach workspace’s notifications settings. In the iOS app you can also turn push notifications on or off there, or in iOS Settings → Notifications.
Who handles my organization’s subscription?
Your organization’s billing owner manages the subscription from the Billing page of the coach workspace on the website. For seat changes or billing questions, email us.
How do I delete my account?
Sign in, open Account and choose Delete account. If you own an organization with other members, transfer ownership first in People & access. See the Privacy Policy for what is deleted and what stays with your organization.
Read our Privacy Policy.
